Great question. They are in fact open. You can reach The Public Safety License Unit at 914-995-2709. Unfortunately, it can be hard to reach someone over there at times. Another option may be to contact the County Clerk at (914) 995-3088/3086 or [email protected]. Something to be aware of, there is an incredibly long waiting list at the moment so any submissions should be sent in as soon as you are able.
Hope this information was helpful. Feel welcome to reach out if you have any other questions. Best of luck to you my friend!
I mailed my renewal in at least 2 months before my birthday I always pay attention to when the check was cashed
don't mess around get it mailed in ASAP or make an appointment to drop it off , good luck .