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Discussion Starter · #1 ·
Victims threatened at gunpoint, drive away and call 911. 911 operator tells them they must return to the scene of the crime in order to file a police report. They return, and one of them is shot and killed.

This is absolutely bananas. You are under NO OBLIGATION to return to a dangerous situation, I don't care who tells you. Its really a shame that in a stressful situation, those whos job it is to be the calm in the storm would give such terrible advice.

DENVER (CBS4) - Denver police say they question a 911 operator's decision after a man was shot to death returning to the location where he was first threatened.
The victims called 911 after being threatened at gunpoint by a group of men at 10th and Sheridan early Sunday morning. They drove into Wheat Ridge but the dispatcher told them to return to Denver, and that's when the suspects fired on their car killing one man.
Denver police aren't sure why the victims were ordered to return to the scene where the trouble started.
"We have no idea why this happened," Ran Pal said.
Pal was driving family members early Sunday morning. He says a Hispanic man in a stolen Jeep Grand Cherokee shot his brother while he was on the phone with 911.
"I look back; I see his eyes start rolling back. I picked him up, 'Stay awake, stay awake.' Maybe 30 to 45 seconds later the police finally show up, and by then he was already gone," Pal said.
His brother was 24-year-old Jimma Palrent. When CBS4 spoke with Pal he was still wearing a shirt covered in his brother's blood. Pal says a dispatcher said he had to drive back to Denver.
"I told them I couldn't do that because those people might still be there and they had a gun and I didn't want to go there," Pal said. "They told me, 'Well if you don't go there we can't come to your location and you can't file a police report.' "
At a press conference Denver 911 Dispatch could not explain the incident.
"We're apologetic for the circumstance of the call. We want to give due diligence to the employee and make sure we did or didn't follow the policy as they're written," said Ernest Franssen, Denver 911 Operations Manager.
On Monday the operator was placed on administrative leave. It's unclear what punishments, if any may come. Palrent's family says they're outraged and want answers.
"This happens that seems like a fault on the dispatcher's side. I'm very mad, I'm so mad," Palrent's brother Gatwec Dengpathot said.
The 911 communications department held a news conference Monday afternoon. Denver 911 Director Carl Simpson said the operator in the case did not follow the policies and procedures while he was on the 911 call; specifically instructing the men to return to Denver in order to file a police report.
Simpson wouldn't go in to the specifics of the call but says it's clear that policies were not followed.
"The call transpired very quickly and it just got sideways very quickly and I will tell you we didn't do our best work that morning," Denver 911 Director Carl Simpson said.
Denver police say they would have no problem taking a crime report in Wheat Ridge.
The operator who took the call has been with the communications center for two years.
Simpson would not say if the operator had been involved in any other botched calls in the past.
So far there are no suspects in the shooting. Police have yet to release the 911 call.
Denver 911 Operator's Decision Called Into Question After Murder « CBS Denver
 

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If someone told you to jump off a bridge.......
 

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Why is it that people are so willing to follow stupid orders, just because the orders were given by an authority figure?

If a dispatcher told you to get back inside your burning house until firemen arrived, would you?
 

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Discussion Starter · #8 ·
While I completely agree, I have to play devil's advocate here. These are presumably normal, law-abiding citizens who have never CONSIDERED the possibility that something like this could happen to them. Living their lives in condition white as it were. They get threatened with guns and they have NO IDEA what to do, 100% pure panic mode, I need help I need help I am not equipped to deal with this.

They call 911, the police, the authority, those equipped to deal with this. These guys do this every day, they must know what to do right? They aren't thinking, they are entrusting everything to the police. The police tell them to do something, what are they going to do, think that THEY know better??? How could they know better, how could they do something OTHER than what the 911 operator is telling them?

For you and me, playing Monday quarterback, yes it seems stupid, but I can understand why someone would be led to follow the order, in that moment.
 

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Wow, Talk about sending the sheep to the slaughter house. I kinda feel a little sorry for the 911 operator whether it be lack of training or a brain fart panic, she will have to live with that mistake for the rest of her life. I cant believe no one in the car said, Ya know he had a gun this probably is a bad idea !!!!!!
 
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